Waiting Patiently

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Abstract
I have attended a hospital clinic as a patient several times during the past few years. Most of my visits were scheduled, although a few were made on very short notice. Rarely have I waited for less than an hour past the time of my appointment, and sometimes for two or more hours. Being on the staff of an affiliated institution, I probably receive preferential treatment. From conversations with other patients in the clinic it is clear that many are kept waiting even longer than I.First, I want to say that I have received excellent medical care and am . . .

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