Creating a total quality health care environment
- 1 January 1991
- journal article
- guideline
- Published by Wolters Kluwer Health in Health Care Management Review
- Vol. 16 (2) , 9-20
- https://doi.org/10.1097/00004010-199101620-00005
Abstract
Until recently, health professionals lacked incentives to integrate internal management processes, depending instead on external quality assurance and regulatory standards. Competitive markets and increased regulatory pressures now encourage managers to reorient systems from a cost-driven reimbursement approach to the implementation of Total Quality Care as a management strategy.Keywords
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