Causes and Dynamics of User Frustration in an Academic Library

• 1 January 1977
• journal article
• Published by American Library Association in College & Research Libraries
• Vol. 38  (1) , 7-18
• https://doi.org/10.5860/crl_38_01_7

Abstract

Keywords

• USER FRUSTRATION
• DYNAMICS OF USER
• ACADEMIC LIBRARY CAUSES