Introducing EPOS in Bass Taverns: a report of the case and an exploration of some of the issues
- 1 February 1998
- journal article
- Published by Emerald Publishing in International Journal of Contemporary Hospitality Management
- Vol. 10 (1) , 16-23
- https://doi.org/10.1108/09596119810199291
Abstract
IT projects frequently fail, and many of those which survive do not deliver all they promise. In this paper, the authors discuss factors affecting the success and failure of IT projects and raise a number of questions. They report on a successful IT project at Bass Taverns, and see how this case study sheds light on the questions raised.Keywords
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