Communication and organizational commitment: Perceived organizational support as a mediating factor
- 1 September 1992
- journal article
- research article
- Published by Taylor & Francis in Communication Quarterly
- Vol. 40 (4) , 357-367
- https://doi.org/10.1080/01463379209369852
Abstract
This study examines links between communication, organizational commitment, and perceived organizational support using questionnaire data gathered from 244 university employees. Employee perceptions regarding the top management‐employee communication relationship, the quality of top management's communication, and superior‐subordinate communication were strongly related to organizational commitment. Perceived organizational support was influenced by the top management‐employee communication relationship and the quality of co‐worker's and top management's communication. Perceived support mediated the co‐worker communication‐commitment relationships.Keywords
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