CRITICAL INCIDENTS WITH HETERO-CULTURAL INTERACTIONS

Abstract
How to train individuals for heterocultural interactions is an important unsolved problem. A plan was formulated for the preparation of self- instructional materials toward the end of developing a sound training procedure that permitted the objective study of its effectiveness. The primary objective of these materials is to develop sensitivity to cultural differences: the materials must teach individuals from interpersonal interaction differences to discriminate between their own culture and that of others. The specific discriminations are less important with this purpose than the ability to recognize that a cultural difference exists. Critical incidents of heterocultural interactions represent an important 'raw material' for the development of self-instructional materials. They are examples of situations which led the reporter of the incident to a change in attitude toward a member of another culture. Consequently, this type of critical incident has the requisite information for teaching discriminations of the type that conceivably could transfer to the learner's own future experiences. The critical incidents that are attached were collected by different agencies and come from a variety of respondents. They are the 'raw materials' for the development of the episodes used in the self-instructional programs called culture assimilators.

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