Interactive repair assistant: A knowledge-based system for providing advice to field technicians

1 March 1988

journal article
Published by Institute of Electrical and Electronics Engineers (IEEE) in IEEE Communications Magazine

Vol. 26 (3) , 21-24
https://doi.org/10.1109/35.436

Abstract

The IRA (Intelligent Repair Assistant) expert system is described. This system is used to assist mobile field technicians who are repairing circuits and having noise and transmission problems. It is shown how artificial intelligence techniques can be used by using software tools that are common to the application but not necessarily suited to artificial intelligence. It is stressed that integrating the expert system within the operational environment is a crucial factor in choosing the appropriate software tool.

Keywords

KNOWLEDGE BASED SYSTEMS
CONTENT ADDRESSABLE STORAGE
TELEPHONY
APPLICATION SOFTWARE
COMPUTER ARCHITECTURE
REAL TIME SYSTEMS
PROTOTYPES
CIRCUIT NOISE
SYSTEM TESTING
INFORMATION RETRIEVAL

This publication has 0 references indexed in Scilit: