Expert-novice differences for software: implications for problem-solving and knowledge acquisition

1 January 1986

journal article
research article
Published by Taylor & Francis in Behaviour & Information Technology

Vol. 5 (1) , 15-29
https://doi.org/10.1080/01449298608914495

Abstract

Experts differ from non-experts in how they acquire knowledge, solve problems and process information. In the study reported here three levels of program organization (executable order, random lines, random chunks) are manipulated in order to distinguish expert from non-expert (intermediate, novice, naive) performance in a software recall task. Implications for problem-solving and knowledge acquisition are discussed.

Keywords

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