The Myth of the Sophisticated User
- 1 January 1988
- journal article
- Published by Taylor & Francis in Journal of Information Systems Management
- Vol. 5 (1) , 81-83
- https://doi.org/10.1080/07399018808962901
Abstract
Users now know just enough to be dangerous. How many times have you heard that one? How many times have you said it yourself? After a few years of watching users “take over,” some MIS professionals view users as more of a nuisance than in the days before end-user computing. But is this attitude justified, or is it simply the view of MIS professionals disgruntled by the growing computer expertise of those who haven't paid their dues?Keywords
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