Quality Circles — Can We Evaluate Them?
- 1 January 1985
- journal article
- Published by Emerald Publishing in Personnel Review
- Vol. 14 (1) , 26-31
- https://doi.org/10.1108/eb055511
Abstract
This article presents an outline of the current views on Quality Circle evaluation in which the methods, administration and problems are discussed. It has been concluded that, regardless of concerns expressed about measuring the concept, one can be certain that management will demand proof that quality circles are cost‐effective. Preliminary survey work in 11 organisations reveals that few companies have made any serious attempt to carry out a full evaluation of their circle programme, apart from logging the cost savings of individual circle projects. There is seen to be a wide diversity of views amongst managers on how or even whether circle evaluation should be carried out.Keywords
This publication has 8 references indexed in Scilit:
- Quality — The Linchpin to British Manufacturing SuccessManagement Decision, 1984
- ‘AFTER JAPAN’: THE QUALITY CIRCLE TRANSPLANT AND PRODUCTIVE EFFICIENCYBritish Journal of Industrial Relations, 1983
- Why productivity programs fail: Reasons and solutionsNational Productivity Review, 1982
- Introducing Quality Circles — Training's Key RoleJournal of European Industrial Training, 1981
- Evaluation of Training and EducationJournal of European Industrial Training, 1977
- The diffusion of new work structures: Explaining why success didn't takeOrganizational Dynamics, 1975
- A New Strategy for Job EnrichmentCalifornia Management Review, 1975
- The Evaluation of Broad-Aim Programs: Experimental Design, Its Difficulties, and an AlternativeAdministrative Science Quarterly, 1970