Development and Testing of a Reference Transaction Assessment Instrument

• 1 July 1987
• journal article
• Published by American Library Association in College & Research Libraries
• Vol. 48  (4) , 314-338
• https://doi.org/10.5860/crl_48_04_314

Abstract

Keywords

• NATURALISTIC OBSERVATION
• RESEARCH METHODOLOGY
• HIGHER EDUCATION
• QUESTIONNAIRES