Abstract
A structure to understand the reasons for computer success or failure is reported. It is represented as a matrix, where rows relate to the elements of a successful application, and the column structure is derived from diffusion theory as it relates to technology transfer.The rows are the result of a number of years of implementation efforts and observation of the efforts of others. It asserts that to be successful, a computer application must have:A real needGood hardwareAdequate softwareA receptive environmentA championThe columns derive from diffusion theory, particularly the work of Everett Rogers. It categorizes user environments into four categories:InnovatorEarly adopterMajorityLate AdopterObservations are made about each of the cells of the resulting matrix.

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