Participative Performance Appraisal Effects Upon Job Satisfaction, Agency Climate, and Work Values: Results of a Quasi-Experimental Study in Six State Agencies

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Abstract
Three matching pairs of test and control agencies were carefully selected for the assessment of a new participative performance appraisal system. The design for this pilot study evaluation was based upon the conventional pre/ post intervention measurement of effects in test and control settings. Common measures for job satisfaction, climate, and work values were collected at three points in time — before implementation, six months after implementation in the test agencies, and more than 18 months after implementation in all state agencies. Comparisons of pre/post data for both the pilot study and the statewide implementation of the participative appraisal process show improvements with respect to job satisfaction, agency climate and work values for those employees who have had experience with the new evaluation system.