Case Management and Care Management in Community Care

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Abstract
This paper reviews the purpose of case management, its introduction into the UK, and its central components. While case management has empirical referents which have been developed over many years (largely in the USA) care management has, until recently, had none. The paper examines different models of case management in terms of organizational structure, content, and outcome assessment. The importance of the distinction between clinical and administrative case management is emphasized, especially in work with mentally ill persons. The review of existing evidence suggests that in order to produce effective intervention services must have clearly identified objectives, closely specified target groups, interventions which match the objectives, and employ related outcome measurements. Some of the current issues in the implementation of care management are considered.

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