From benchmarking to business process re-engineering: A case study

• 1 July 1999
• journal article
• research article
• Published by Taylor & Francis in Total Quality Management
• Vol. 10  (4-5) , 717-724
• https://doi.org/10.1080/0954412997749

Abstract

Keywords

• CASE STUDY
• BUSINESS PROCESS
• BENCHMARKING
• RE ENGINEERING
• PROCESS RE