Error Categorization and Analysis in Man-Computer Communication Systems
- 1 August 1973
- journal article
- Published by Institute of Electrical and Electronics Engineers (IEEE) in IEEE Transactions on Reliability
- Vol. R-22 (3) , 135-140
- https://doi.org/10.1109/tr.1973.5215928
Abstract
This paper briefly examines traditional approaches to human reliability and presents a technique which permits the system designer to derive a mutually exclusive and exhaustive set of operator error categories in a man-computer system. These error categories are defined in terms of process failures and provide the system designer with a qualitative index suitable for determining error causes and consequences. The technique is demonstrated, and the utility of the resulting error categories is evaluated in the context of two studies on a military information processing system. The paper concludes with a brief discussion of detectable and non-detectable errors and a suggestion for determining the impact of errors on ultimate system goals.Keywords
This publication has 3 references indexed in Scilit:
- Prelude to 2001: Explorations in human communication.American Psychologist, 1971
- Evaluation of Man-Computer Input Techniques for Military Information SystemsPublished by Defense Technical Information Center (DTIC) ,1971
- A Coefficient of Agreement for Nominal ScalesEducational and Psychological Measurement, 1960