Attitudinal Responses to Voice Mail
- 1 July 1987
- journal article
- research article
- Published by SAGE Publications in International Journal of Business Communication
- Vol. 24 (3) , 23-35
- https://doi.org/10.1177/002194368702400302
Abstract
A voice mail (VM) system was pilot tested at a Canadian tar sand mining site. User responses were generally favorable, indicating that training and usage aids were effective, favoring continuation of VM, and identifying improved intershift communication as an important advantage.Keywords
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