Logistics Performance Measurement and Customer Success
- 1 July 1998
- journal article
- Published by Elsevier in Industrial Marketing Management
- Vol. 27 (4) , 341-357
- https://doi.org/10.1016/s0019-8501(97)00078-3
Abstract
No abstract availableKeywords
This publication has 5 references indexed in Scilit:
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- Becoming a “World Class” Company With Logistics Service QualityThe International Journal of Logistics Management, 1992
- Empirical research methods in operations managementJournal of Operations Management, 1990
- Logistics and Manufacturing Issues in Maquiladora OperationsInternational Journal of Physical Distribution & Logistics Management, 1990
- Changing Patterns of International CompetitionCalifornia Management Review, 1986