Expertech: Issues in the design and development of an intelligent help desk system
- 1 January 1991
- journal article
- Published by Elsevier in Expert Systems with Applications
- Vol. 2 (4) , 305-319
- https://doi.org/10.1016/0957-4174(91)90037-f
Abstract
No abstract availableKeywords
This publication has 3 references indexed in Scilit:
- ISDN applications: their identification and developmentIEEE Network, 1989
- Knowledge-based maintenance in networksIEEE Journal on Selected Areas in Communications, 1988
- An assessment of the prototyping approach to information systems developmentCommunications of the ACM, 1984