Getting Emotional About Health
- 1 February 2007
- journal article
- research article
- Published by SAGE Publications in Journal of Marketing Research
- Vol. 44 (1) , 100-113
- https://doi.org/10.1509/jmkr.44.1.100
Abstract
The consequences of illness have two crucial types of stakes: for the self and for the family. Therefore, this research examines the effectiveness of health messages that present consequences for the self or for the family, focusing specifically on the dual role of emotions in serving these stakes as a provider of resources and information. The authors theorize that (1) the valence dimension of discrete emotions influences resources, thus fostering or hindering the processing of aversive health information, whereas (2) the self-/other-relatedness dimension of discrete emotions provides information that interacts with the focal referent in the message (self or family) to determine compatibility. In Experiments 1–3, the authors demonstrate that when people are primed with a positive emotion (e.g., happiness, peacefulness), the compatibility between the referent and the discrete emotion fosters the processing of health information. When the primed emotion is negative (e.g., sadness, agitation), howe...Keywords
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