Use of an ER Audit to Build Recommendations for Improving Quality of Care: Part I: Initial Audit and Recommendations
- 1 July 2000
- journal article
- research article
- Published by SAGE Publications in Healthcare Management Forum
- Vol. 13 (2) , 49-53
- https://doi.org/10.1016/s0840-4704(10)60750-8
Abstract
This paper documents a complete audit of the Regina Health District's Emergency rooms. The issues examined were triage, non-urgent visits, waiting times, and information management. The results, presented in the two studies following, describe the initial audit and recommendations, as well as the follow-up research and subsequent recommendations. Our findings demonstrate how an audit can effectively monitor the functioning of the Emergency Room (ER) and provide data essential to continuous quality improvement.Keywords
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