TRAINING OLDER AND YOUNGER ADULTS TO USE SOFTWARE

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Abstract
Forty‐six subjects (22 young, 24 old) received three training sessions with software (Borland's “Sidekick"). Each session lasted a maximum of S h. The fourth session was a test. Subjects were randomly assigned to two learning environments, partnered or individual, and half were given a computer “jargon” sheet before training. All instructions were written, learning was self‐paced, and tasks were formulated according to discovery‐method guidelines. Attitudes toward computers were measured before Session 1 and on completion of Session 3. The results showed that older adults took twice as long as younger ones but achieved nearly equal performance levels, exceeding young adults in one condition but falling slightly below them in others. Older adults requested help two to three times as frequently. Session 3 attitude scores were positively correlated with the mark achieved on the final test, and changes in attitudes were related to training conditions.