Implementation of total quality management
- 1 January 1990
- journal article
- research article
- Published by Taylor & Francis in Total Quality Management
- Vol. 1 (3) , 375-390
- https://doi.org/10.1080/09544129000000046
Abstract
This article discusses a practical approach to the implementation of total quality management (TQM) and provides a case study to show how a company has benefited through a TQM programme.Keywords
This publication has 2 references indexed in Scilit:
- The customer/supplier relationship—the Nissan wayTotal Quality Management, 1990
- Total quality management: the second industrial revolutionTotal Quality Management, 1990