SOME PERSONAL AND ORGANIZATIONAL DETERMINANTS OF JOB SATISFACTION OF POSTAL CLERKS.

1 June 1974

journal article
Published by Academy of Management in The Academy of Management Journal

Vol. 17 (2) , 368-373
https://doi.org/10.2307/254991

Abstract

The article investigates the personal and organizational variables which determine the job satisfaction of postal clerks. Age, education and home environment were found to have significant main effects. There was inverse relationship between education level and satisfaction, with the college graduates being the least satisfied and those with less than a high school diploma being the most satisfied. Clerks with an urban home environment were less satisfied than those with rural home environment. In addition, location was found to have a significant main effect.

Keywords

JOB SATISFACTION
POSTAL SERVICE -- EMPLOYEES
HOME ENVIRONMENT
ORGANIZATIONAL COMMITMENT
QUALITY OF WORK LIFE
EMPLOYEES -- ATTITUDES
WORK ATTITUDES
EMPLOYEE MORALE
WORK ORIENTATIONS
MANAGEMENT RESEARCH

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