Putting innovation to work
- 1 December 1991
- journal article
- Published by Association for Computing Machinery (ACM) in Communications of the ACM
- Vol. 34 (12) , 52-63
- https://doi.org/10.1145/125319.125322
Abstract
Multimedia communication systems promise better support for widely distributed workgroups. Their benefits for complex communication—problem-solving, negotiating, planning, and design —seem obvious, introducing appealing new technologies into the marketplace, however, can require years of Investment [13, 22]. In particular, finding productive uses for new systems takes time. Adoption strategies are needed to guide and accelerate the process.Keywords
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