Psychiatric Patients' and Staff's Perceptions of Clients' Satisfaction with Hospital Services
- 1 June 1980
- journal article
- research article
- Published by SAGE Publications in Psychological Reports
- Vol. 46 (3_suppl) , 1343-1344
- https://doi.org/10.2466/pr0.1980.46.3c.1343
Abstract
A client satisfaction scale was given to 30 psychiatric patients and 15 staff in a state hospital program. A correlation of .75 was found between staff perceptions of clients' satisfaction and the patients' reported satisfaction. Clients' satisfaction was not significantly correlated with scores on the I-E scale or Future Outlook Inventory but correlated .34 with age and —.35 with length of time in the hospital.Keywords
This publication has 4 references indexed in Scilit:
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