Consumers and the Internet

Abstract
Although it is impossible to predict its evolution, recent developments and trends indicate that the Internet will have a profound effect on the role of patients and the general public in health care decisions and on how they interact with clinicians and other groups of decision-makers. The Internet is providing extraordinary opportunities to build strong partnerships between consumers and any other group involved in health care decisions. It has also the potential to create unprecedented division. In this session, I will focus on key challenges that we must meet to develop optimal partnerships between consumers and other groups of decision-makers. Some of these include the need for: The presentation is expected to motivate discussion and debate around issues that require immediate attention if we are to maximize the benefit of the Internet in health care. []

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