Quality counts in services, too
- 1 May 1985
- journal article
- Published by Elsevier in Business Horizons
- Vol. 28 (3) , 44-52
- https://doi.org/10.1016/0007-6813(85)90008-4
Abstract
No abstract availableThis publication has 1 reference indexed in Scilit:
- Classifying Services to Gain Strategic Marketing InsightsJournal of Marketing, 1983