Abstract
Today alone with the software agent technology has being applied into many information systems, like ERP system, CRM system, SCM system and OA system, etc. How to design an autonomic software agent to make sure it can apperceive its (outside) environment to decide and control its own behavior without outside control is still a big problem. Here by research on agent and its collaborative working modes, to introduce a software bus based design of autonomic software agent architecture and with an example of certain CRM workflow to describe its real application.

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