Systems with Human Monitors: A Signal Detection Analysis

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Abstract
Automated factories, the flightdecks of commercial aircraft, and the control rooms of power plants are examples of decision-making environments in which a human operator performs an alerted-monitor role. These human-machine systems include automated monitor or alerting subsystems operating in support of a human monitor. The automated monitor subsystem makes preprogrammed decisions about the state of the underlying process based on current inputs and expectations about normal/abnormal operating conditions. When alerted by the automated monitor subsystem, the human monitor may analyze input data, confirm or disconfirm the decision made by the automated monitor, and take appropriate further action. In this paper, the combined automated monitor-human monitor system is modeled as a signal detection system in which the human operator and the automated component monitor partially correlated noisy channels. The signal detection analysis shows that overall system performance is highly sensitive to the interaction ...

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