Preferences for Electronic Mail in Organizational Communication Tasks

Publisher Website
Google Scholar
Abstract
This study explains preferences among staff members of a state legislature for the interactive telecommunication technology of electronic mail. A survey comparing preferences for face-to-face, telephone, written and electronic mail communication channels found that preferences were significantly related to the type of communi cation task undertaken and that in some instances electronic mail was preferred over either the telephone or face-to-face communication.

This publication has 0 references indexed in Scilit: