End-user computing abilities and the use of information systems
- 1 April 1994
- journal article
- Published by Association for Computing Machinery (ACM) in ACM SIGCPR Computer Personnel
- Vol. 15 (1) , 3-14
- https://doi.org/10.1145/181883.181884
Abstract
This paper investigates the relationship between end-user computing (EUC) ability and the use of information systems (IS). Using user's two belief constructs -- perceived ease of use and perceived usefulness -- as intervening variables, this paper proposes a causal model of how computing ability influences IS use. This study found that end-users' computing abilities exert significant and direct effects on their beliefs on the ease of use/usefulness of IS, and these beliefs, in turn, influence their usage behavior. This empirical result supports the assumption that perceived ease of use and perceived usefulness intervene the impact of computing ability on subsequent IS use.Keywords
This publication has 39 references indexed in Scilit:
- Training, ability, and the acceptance of information technologyACM SIGCPR Computer Personnel, 1991
- User cube: a taxonomy of end usersCommunications of the ACM, 1989
- Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information TechnologyMIS Quarterly, 1989
- The Measurement of End-User Computing SatisfactionMIS Quarterly, 1988
- Training End Users: An Exploratory StudyMIS Quarterly, 1987
- INFORMATION CHANNEL DISPOSITION AND USE*Decision Sciences, 1987
- Computer anxiety in management: myth or reality?Communications of the ACM, 1986
- An empirical study of the impact of user involvement on system usage and information satisfactionCommunications of the ACM, 1986
- An Investigation of the Effectiveness of Color and Graphical Information Presentation under Varying Time ConstraintsMIS Quarterly, 1986
- Understanding the effectiveness of computer graphics for decision support: a cumulative experimental approachCommunications of the ACM, 1986