Total Quality Management
- 1 June 1991
- journal article
- Published by Wolters Kluwer Health in JONA: The Journal of Nursing Administration
- Vol. 21 (6) , 46-50
- https://doi.org/10.1097/00005110-199106000-00009
Abstract
Total quality management (TQM) can offer nursing practical solutions to the “best for less” dilemma when specifically adapted to the needs of the nursing profession and individual nursing service departments. The author explains the TQM philosophy and its principles, presents strategies that may be used by nurse executives interested in integrating TQM into their nursing management systems, and discusses specific guidelines for successful implementation of TQM within any nursing department.Keywords
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