Ethnicity and service delivery.

Abstract
This paper reports research representing part of a systematic effort to operationalize ethnic issues in service delivery. An attitude scale was developed and applied to a national sample of child welfare workers and to minority workers in innovative ethnic settings. Significant differences were found related to sample, age, ethnicity, and agency type.
Funding Information
  • Office of Child Developnient (OS(HEW)OCD 90-C-574)

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