The Consumer Movement and Implications for Vocational Rehabilitation Services
- 1 January 1991
- journal article
- Published by SAGE Publications in Journal of Vocational Rehabilitation
- Vol. 1 (3) , 67-75
- https://doi.org/10.3233/jvr-1991-1308
Abstract
This article challenges human service organizations to empower consumers by involving them at all levels in service-delivery systems. Historically, professional staff have held the dominant role, but this is changing. A powerful consumer movement ofKeywords
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