Experiments in Work System Design: Economic and Human Results Part I

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Abstract
This two part paper represents an attempt to enumerate and analyse recent instances of work system design experiments in terms of the outcome measures sought or reported in those studies. ‘Work system design experiments’ is intended to include only experiments dealing with sets of interrelated jobs, as opposed to those experiments solely manipulating either jobs which are dealt with individually, or changes in such things as work environment, or management climate. The literature comprising experiments in work system design contains a wide range of general end results variables, but, however, suffers from the associated fact that these numerous outcome measures are frequently poorly conceived or operationalized, and are not easily compared with one another from study to study.

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