Teamwork as an Essential Component of High‐Reliability Organizations
Top Cited Papers
- 9 June 2006
- journal article
- Published by Wiley in Health Services Research
- Vol. 41 (4p2) , 1576-1598
- https://doi.org/10.1111/j.1475-6773.2006.00566.x
Abstract
Organizations are increasingly becoming dynamic and unstable. This evolution has given rise to greater reliance on teams and increased complexity in terms of team composition, skills required, and degree of risk involved. High‐reliability organizations (HROs) are those that exist in such hazardous environments where the consequences of errors are high, but the occurrence of error is extremely low. In this article, we argue that teamwork is an essential component of achieving high reliability particularly in health care organizations. We describe the fundamental characteristics of teams, review strategies in team training, demonstrate the criticality of teamwork in HROs and finally, identify specific challenges the health care community must address to improve teamwork and enhance reliability.Keywords
This publication has 49 references indexed in Scilit:
- Cooperation at WorkPublished by Elsevier ,2004
- The influence of shared mental models on team process and performance.Journal of Applied Psychology, 2000
- The influence of shared mental models on team process and performance.Journal of Applied Psychology, 2000
- The Impact of Cross-Training on Team Functioning: An Empirical InvestigationHuman Factors: The Journal of the Human Factors and Ergonomics Society, 1996
- Anesthesia crisis resource management: Real-life simulation training in operating room crisesJournal of Clinical Anesthesia, 1995
- Military Team Research: 10 Years of ProgressMilitary Psychology, 1995
- Team Mental Model: Construct or Metaphor?Journal of Management, 1994
- Team mental model: construct or metaphor?Journal of Management, 1994
- Dyads and triads at 35,000 feet: Factors affecting group process and aircrew performance.American Psychologist, 1984