The Need to Know

Abstract
ANOTHER DAY, another e-mail from a patient requesting personal advice about skin disease. Times have changed. Years ago one might have expected a boorish stranger to ask for advice at a social gathering, or an occasional letter from a prospective patient interested in specialized care. But now with e-mail, requests for information have become an everyday affair. Why has this change occurred, how should these requests be handled, and what else can be done about this need for information?
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