A new model for workers’ retraining in Brazil

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Abstract
Presents a framework for retraining Brazilian workers from industry, commerce and services activities, in order to make them useful for the new knowledge society in which we live. The approach presented is an alternative to the traditional retraining models which are solely based on training the workers in the fundamentals of information technologies, without going further on the essential skills and expertise that allow the workers to own a professional laterality degree. The model discussed in this article is based on field research undertaken by the author among employers and employees within the Brazilian productive environment, to analyse why the implementation of new technological innovations, mainly based on information technology, has barely leveraged their companies’ productivity. Based on this survey, a new information technology‐based training framework is presented to be deployed within the companies, through the development and use of a Web‐based instruction system.

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