Design Guidelines for Social Problem-Solving Interventions
- 1 June 1983
- journal article
- Published by SAGE Publications in The Journal of Applied Behavioral Science
- Vol. 19 (2) , 177-189
- https://doi.org/10.1177/002188638301900213
Abstract
Two or more social actors-individuals, groups, and organizations-engage in social problem solving when resolving or managing a shared problem. Social problem solving poses significant conceptual and control difficulties that make it highly episodic and prone to setbacks. This paper proposes a framework for understanding social problem solving and offers four guidelines for designing interventions to facilitate the process. A case study illustrates the usefulness of the framework and design guidelines.Keywords
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