Performance improvement: was W. Edwards Deming wrong?
- 1 August 1998
- journal article
- Published by Emerald Publishing in The TQM Magazine
- Vol. 10 (4) , 230-237
- https://doi.org/10.1108/09544789810222595
Abstract
Performance evaluations (appraisals) have been blamed for everything from team destruction to personal demoralization. The problem is not the concept of performance evaluation but the way they have been implemented. This technical report provides a sound path to effect constructive appraisals.Keywords
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