The Power of Upward Appraisal
- 1 March 1993
- journal article
- Published by Emerald Publishing in Executive Development
- Vol. 6 (1)
- https://doi.org/10.1108/09533239310026860
Abstract
Describes how Federal Express Business Logistics introduced Survey Feedback Action, an upward appraisal scheme. Each employer is asked to complete a survey every year, containing appraisal questions on their managers. Return rates are well over 90 per cent. After analyses every manager is given a personal score.Keywords
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