Erratum
- 1 January 1989
- journal article
- Published by Emerald Publishing in Marketing Intelligence & Planning
- Vol. 7 (1/2) , 34-37
- https://doi.org/10.1108/eum0000000001040
Abstract
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb004116. When citing the article, please cite: David Clutterbuck, (1988), “DEVELOPING CUSTOMER CARE TRAINING PROGRAMMES”, Industrial and Commercial Training, Vol. 20 Iss: 6, pp. 11 - 14.Keywords
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