Strategies for reducing missed initial appointments in a community mental health center
- 1 January 1983
- journal article
- clinical trial
- Published by Springer Nature in Community Mental Health Journal
- Vol. 19 (2) , 137-143
- https://doi.org/10.1007/bf00877606
Abstract
The present study attempted to reduce the missed initial appointment rate of an urban CMHC through the use of several intervention strategies. Individuals who called for an intake appointment were randomly assigned to either a control group or one of the following treatment conditions: orientation statement at the time the appointment was made, orientation statement plus phone prompt, or phone prompt only. The orientation statement only group had significantly fewer missed initial appointments than the control group (28% vs. 56%). A client reachability factor also played a role in predicting missed initial appointments.Keywords
This publication has 5 references indexed in Scilit:
- Personal ChoiceReference Services Review, 1982
- Reducing missed initial appointments in a community mental health centerJournal of Community Psychology, 1980
- A followup of pretherapy dropoutsJournal of Community Psychology, 1973
- Some distinguishing features of patients failing to attend a psychiatric clinic after referral.Australian and New Zealand Journal of Surgery, 1971
- Expectations of psychotherapy in patients of lower socioeconomic class.Australian and New Zealand Journal of Surgery, 1963