Changing Priorities for Improvement: The Impact of Low Response Rates in Patient Satisfaction

• 1 June 1996
• journal article
• research article
• Published by Elsevier in The Joint Commission Journal on Quality Improvement
• Vol. 22  (6) , 427-433
• https://doi.org/10.1016/s1070-3241(16)30245-0

Abstract

Keywords

• SURVEYS
• SATISFACTION
• RESPONSE RATES
• HOSPITALS
• DATA WERE COLLECTED
• DATA BASED ON LOW
• BASED ON LOW RESPONSES