Evaluation of Stress Factors by Analysis of Radio-telecommunication in ATC

Abstract
Information content analysis based on information theory can be used to evaluate stress in controllers. The method is applied to the analysis of radiotelecommunication in air traffic control: ‘ message types ’ are defined and their information content is evaluated using the syntactic level of information. Related to time, the measurements of information provide a stress factor. Preliminary results indicate the usefulness of the method.

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