Making friends in the ‘electronic student lounge’

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Abstract
An important characteristic of computer conferencing in the context of distance teaching is that there is no requirement for all participants to interact at the same time. Individual users can participate at times which suit them. In an educational context, computer conferencing can provide for a variety of interactions between students, and between students and teaching staff. The .’electronic student lounge’ is a conference for socialising, for making friends, and for forming special interest groups. The 1989 extramural telecommunications (EXTEL) project at Massey University, New Zealand, provided a group of Computer Science students with such a facility. The project was based on an innovative, cheap, easy‐to‐use electronic messaging system developed at Massey. This paper describes the EXTEL project, including the messaging system employed and the data gathering methods used to evaluate it. An analysis is presented of a sample of the more than 2000 messages exchanged over the trial period. The results of surveys of the participating students both before and after the trial are also presented. A significant proportion of the interactions were found to consist of ‘general chat’ thus supporting the notion that this type of facility helps reduce the isolation often experienced in distance teaching.

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