An Autopsy of an Intended OD Project
- 1 June 1979
- journal article
- research article
- Published by SAGE Publications in Group & Organization Studies
- Vol. 4 (2) , 183-200
- https://doi.org/10.1177/105960117900400206
Abstract
A series of consultant omissions and errors is traced over the course of a five-month organization development (OD) project that was terminated by top management. Although some positive results were obtained, only the major problems and flaws are examined in detail here. Most of the defects in the OD process could have been avoided had the consultants had a better understanding of the fifteen pitfalls discussed. The primary problems center on diagnosis of the system, the development of client expectations, and effective communication between the consultant group and top managers.Keywords
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