The Introduction of a Daily Telephone Advice Service: How is it Used and is it Worth the Effort?
Open Access
- 1 April 1998
- journal article
- research article
- Published by SAGE Publications in Scottish Medical Journal
- Vol. 43 (2) , 57-58
- https://doi.org/10.1177/003693309804300210
Abstract
Improving access to medical advice by telephone may reduce unnecessary consultations, limit interruptions through the day and provide a more flexible service to meet patient needs. We advertised and introduced a daily advice line for patients and found that it was used appropriately and to mutual benefit.Keywords
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