Controversies about computerization and the character of white collar worklife
- 1 January 1993
- journal article
- research article
- Published by Taylor & Francis in The Information Society
- Vol. 9 (1) , 1-29
- https://doi.org/10.1080/01972243.1993.9960128
Abstract
The way that computerization changes white collar work is the subject of significant controversies in the research and professional communities. This paper examines some of the key controversies about the way that computerization influences patterns of coordination control in workplaces, including monitoring. It examines debates about upskilling and deskilling, and the role of organizational infrastructure in making computerized systems more usable. It also examines the ways that computerization might foster new forms of work organization.Keywords
This publication has 30 references indexed in Scilit:
- Cooperation, coordination and control in computer-supported workCommunications of the ACM, 1991
- Computerization and Social TransformationsScience, Technology, & Human Values, 1991
- The Impacts of Computer Technology on the Worklife of Information WorkersSocial Science Computer Review, 1990
- More Information, Better Jobs?: Occupational Stratification and Labor‐Market Segmentation in the United States’ informationThe Information Society, 1990
- Computerization, productivity, and quality of work-lifeCommunications of the ACM, 1989
- Evolution of an organizational interface: the new business department at a largeinsurance firmACM Transactions on Information Systems, 1987
- Computing as an Occasion for Social ControlJournal of Social Issues, 1984
- Intellectual Assembly Lines: The Rationalization of Managerial, Professional, and Technical WorkSocial Science Micro Review, 1984
- Workers, Unions, and Industrial RoboticsThe Annals of the American Academy of Political and Social Science, 1983
- Remote office workCommunications of the ACM, 1983